My last legal research refresher session was titled 'how to find journals and journal articles online'. This is not an easy task these days and in the end I wound up summarising by encouraging attendees to try a few searches and if they don't locate the journal within 5 mins, to contact the library. The issues that we face during this transition from print to online journal access is that we subscribe to journals via multiple publisher platforms and the library catalogue, as well as offering links to articles via abstracting services such as Informit and Proquest. Access to titles changes regularly as publishers offer more content online and we add titles to our various subscriptions. Patrons want one service which offers search facilities across all journals we have access to, an A-Z list of titles, sortable by subject and full text searchable. I know there are some publishers offering this but the changeable nature of journals and content ownership means that even these are unlikely to offer the perfect solution.
One of the biggest problems with training patrons in the use of subscription databases, library catalogues and other systems is that they don't use them often enough to practice and remember what they learn. We try to focus more on ad-hoc skilling by helping a client search for something as they need it (the just in time v just in case debate again). Doing it this way may mean that clients miss out on updating their research skills and learning about new functionality and search tips via training.
It is a Catch 22 situation. Due to advances in technology and the uptake of social media in libraries, we can now offer automated, targeted alerts, using RSS feeds and mashups. By integrating these tools and federated, googleesque searching my organisation has developed an online library presence to deliver many of the traditional library services. However those same advances and technologies, used by the library and by externals such as publishers mean that without the right skills and with increasing time constraints, clients are still reliant on librarians to run searches, conduct research and to filter information and provide alerting services.
I think we are still a long way from becoming redundant.
On a lighter note - more pretty library/book art from here via Librarian in Black
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